Gerber Scientific Operations [GSO] provides operational services to all Gerber Scientific business units, allowing them to leverage the company's scale and world class best practices, irrespective of their size. These services include all aspects of supply chain management and delivery, information-technology and financial support functions, in addition to customer service and support. The use of SAP's ERP system and the internally developed GERBERnet, the company's internet-based customer service portal for software updates, replacement parts ordering and comprehensive technical documentation and support, are key enablers of these services.